Cancellations

Subscription Cancellation Policy

You may cancel your subscription at any time.

Cancellation stops future billing, but does not retroactively refund charges that have already been processed.

Refunds

Subscription charges are generally non-refundable once a billing cycle has started.

In limited situations, refund requests may be reviewed on a case-by-case basis, at our sole discretion.

Approval of a refund is not guaranteed.

Timing & Processing

Cancellations must be submitted before the next billing date to avoid being charged for the upcoming cycle.

Please allow reasonable time for cancellation requests to process.

Access to paid features will remain active until the end of the current billing period.

How to Cancel

Web / Online Purchases

If you purchased your subscription through our website, you can cancel by submitting the cancellation form below or by contacting support. (email address below)

see form below*

App Store Purchases (iOS / Android)

If you purchased your subscription through the Apple App Store or Google Play Store, cancellations must be managed directly through the respective app store.

Apple App Store subscriptions are managed via your Apple ID settings.

Google Play subscriptions are managed through your Google Play account.

We do not have the ability to cancel or refund app store subscriptions on your behalf.

Important Notes

Deleting the app does not cancel your subscription.

Failure to cancel before renewal may result in additional charges.

Subscription pricing, billing intervals, and renewal terms are disclosed at the time of purchase.

Need help?

Contact us at info@athletenarrative.com for questions related to refunds and returns.